Knowledge for Everyone

Privacy Policy

Last Updated: February 20, 2024

Skill Quest Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Subscribe to our newsletter
• Contact us through our website or other communication channels

This information may include:

• Name, email address, and contact details
• Login credentials
• Billing and payment information
• Educational background and learning preferences
• Course progress and completion data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related communications
• Send important updates, technical notices, and administrative messages
• Respond to your inquiries and provide customer support
• Personalize your learning experience
• Analyze trends, monitor platform performance, and enhance user experience

3. Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties that assist us in operating our platform and providing our services.
• Educational Partners: For course delivery, certification, or learning collaborations.
• Legal Compliance: When required by law or necessary to protect our rights and users' safety.

Note: We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online data transmission or storage system can be guaranteed 100% secure.

5. Your Choices and Rights

• Account Access: You can update, modify, or delete your account information through your account settings.
• Communications: You may opt out of promotional emails by following the unsubscribe link in our messages.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings, though some features may not function properly without cookies.

7. Children's Privacy

Skill Quest Hub is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us for removal.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out to us via our online contact form.